Get The Tyre Cover You Need When You Need It
‘TyreLink’ is the name of the NTDA’s long-established tyre breakdown scheme, which coordinates members of the Association to offer a 24 hour roadside breakdown service for trucks throughout Great Britain and Northern Ireland.
How Does it Work?
TyreLink operates a sophisticated and technologically advanced call handling and job allocation system. TyreLink is available to any haulage operator or logistics company through any full member of the NTDA. The breakdowns are handled and allocated by the 24 hour call centre and the scheme is administered and managed by Infleet.
All calls are timed, dated and logged into the system as well as being voice recorded and jobs are allocated, automatically to the nearest depot, depending on pre-arranged instructions with regard to preferred partners. The scheme comes in very useful for timed delivery loads as TyreLink is able to estimate the likely duration of the delay.
How Is The Tyrelink Service Used?
Members are issued with a TL password which should be given to the TyreLink operator for coverage of breakdowns. 0845 094 1920 number is called in case of a breakdown and this is a free-phone number. It is operational 24 hours a day, 365 days per year and the operator will answer with ‘TyreLink’.
Getting The Tyres You Want
Members are able to pre-arrange preference with regard to trading partners, tyre brands or it is possible to set up an identification system for your hauliers to combat potential misuse. All information with regard to customer details is highly confidential and Lantern is bound by the Data Protection Act and is liable to extensive fines if confidentiality is breached.
For more information please contact:
NTDA Membership Administrator
Tel: 01296 482128